SALES (BUS 0417)
Term: 2008-2009 Fall
Faculty
There is not currently a faculty member for this course
Schedule
Mon, 6:00 PM - 10:00 PM (9/1/2008 - 9/29/2008) Location: CC
Mon, 6:00 PM - 10:00 PM (9/1/2008 - 9/12/2008) Location: CC
Description
This course provides an in-depth understanding of the sales process, with particular emphasis on the individual as a salesperson as well as an integral part of managing the sales process. The course focuses on systems and processes for managing customer relationships, including customer acquisition, customer service, and improved target marketing. Students can expect additional exposure to the similarities and differences between the traditional sales model and the contemporary customer relationship model.